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Catalyst Performance

Terms of Service

The terms of using this site

Last updated 28 August 2026. These terms cover catalystperformance.sg, our consultations and assessments, our self-paced programmes, and what you can and cannot do with the work published here. Data handling is covered separately in our Privacy Policy.

Who we are

Catalyst Performance (UEN 202522204H), 8 Cross Street, #05-03 Manulife Tower, Singapore 048424, Singapore, operates catalystperformance.sg and the booking, assessment, coaching and digital products offered through it.

These terms govern your use of the site and of anything you buy or book through it. By using the site, you accept them. If you do not accept them, please stop using the site. Questions go to support@catalystperformance.sg.

Health information, not medical advice

Everything on this site is general information about training, health and healthspan. It is education, not medical advice, diagnosis or treatment, and it does not create a doctor and patient relationship. Content marked as medically reviewed has been checked for accuracy by a medically qualified reviewer. That review does not make it personal medical advice for you.

Speak to your doctor before you start any new training programme, and especially if you are pregnant, recovering from injury or surgery, taking prescription medication, or managing a diagnosed condition. If you have symptoms that worry you, seek medical care rather than acting on anything you read here.

Calculators, the Healthspan Audit and assessments

The Healthspan Audit, the free calculators and the Catalyst Healthspan Assessment are screening and education tools. They give you estimates and a score based on what you tell us and what we measure in the studio. They are not a clinical diagnosis and not a substitute for medical screening or care.

Scores and results depend on the accuracy of the inputs you give us and on the conditions of measurement. We give no guarantee of any particular result, outcome or level of improvement from training with us, and nothing on this site is a promise of a specific physical, medical or body composition outcome.

Training, consultations and memberships

Consultations and assessments are booked through our online calendar. A booking is confirmed only when you receive a confirmation email from us. We may reschedule or decline a booking, for example where a coach is unavailable or where the service is not a fit for what you need.

The commercial terms for in-studio training, including package prices, session validity, expiry, late cancellation, no-shows, freezes and transfers, are set out in the client agreement and studio policies you receive when you sign up. Those terms apply to your training alongside these terms. Prices shown on this site are in Singapore dollars, are indicative, and may change at any time before you sign up.

Training carries inherent risk of injury. You take part voluntarily and you accept that risk. You agree to disclose relevant medical conditions, injuries and medication honestly before you train, to follow coaching instruction, and to stop and tell your coach if something hurts.

Self-paced programmes and digital products

Our self-paced Protocols and other digital products unlock in full the moment payment confirms. Because the whole product, including the book, the videos and the trackers, is delivered instantly, all sales are final and no refunds are given. There is no money-back guarantee and no cooling-off period. This is stated at checkout and on each product page before you buy, and a free sample is published so you can judge the work before you pay.

Access is a personal, non-transferable licence for one person. You may not share, resell, republish, upload to another platform, or use the material to train a model or build a competing product. We may suspend or revoke access where a payment is reversed or where these terms are broken, without a refund.

Payments are processed by our third-party payment providers. We do not store full card numbers on our own servers.

What you send us

When you send us a review, testimonial, photo, video, message or any other content, you confirm it is yours to send and you give us a worldwide, royalty-free, perpetual licence to use, reproduce, edit for length and clarity, and publish it in our marketing, on this site and on our social channels, with your first name and general description, unless you tell us in writing that you would rather we did not.

Do not send us anything unlawful, misleading or that infringes someone else’s rights. We may remove any content at our discretion. How we handle personal data is set out in our Privacy Policy.

Our content

The writing, photography, video, assessment protocols, scoring systems, calculators, brand names and design on this site belong to Catalyst Performance or our licensors. You may read, link to and share our pages, and you may quote a short extract in an article, a report or an answer, provided you attribute it to Catalyst Performance and link to the source page.

You may not republish a page in full, sell our material, strip our attribution, or reproduce our assessment or scoring methodology as your own product or service.

Acceptable use

Use the site lawfully. Do not attempt to breach or probe its security, interfere with its operation, scrape it at a rate that degrades it for other visitors, submit false information through our forms, or use our contact details for unsolicited marketing. We may block access where any of this happens.

Third-party services and links

The site links to and embeds services we do not control, including our booking calendar, payment providers, maps, video hosting and social platforms. We are not responsible for their content, availability or practices, and their own terms and privacy policies apply when you use them.

Availability and liability

We work to keep the site accurate and available, but we provide it as it is. We do not warrant that it will be uninterrupted, error-free, or that any information on it is complete or current.

To the fullest extent the law allows, Catalyst Performance is not liable for indirect or consequential loss, loss of profit, loss of data, or any loss arising from your reliance on information published on this site. Where we are found liable, our total liability to you is limited to the amount you paid us for the service or product the claim relates to in the twelve months before the claim. Nothing in these terms limits liability that cannot be limited by Singapore law, including liability for death or personal injury caused by negligence.

Governing law

These terms are governed by the laws of Singapore, and the courts of Singapore have exclusive jurisdiction over any dispute arising from them or from your use of the site.

Changes to these terms

We may update these terms from time to time. The date at the top of this page shows when they were last revised, and the version published here at the time you use the site is the version that applies.